Privacy Policy

Effective Date: 22/03/2025

At Atmos Fidgets LTD ("we", "us", "our"), we respect and value the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website [www.atmosfidgets.com] (the "Website"), place an order, or interact with us in any other way.

By using our Website, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our Website.

1. Information We Collect

We collect personal information that you provide to us when you use our Website, register an account, place an order, subscribe to our newsletter, or contact customer service. The types of information we collect may include:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address.

  • Payment Information: Credit or debit card details, PayPal information (we do not store full payment details; these are processed securely by third-party payment providers).

  • Order Information: Product(s) purchased, order history, and delivery instructions.

  • Technical Data: IP address, browser type, device information, operating system, and usage data related to how you interact with our Website (e.g., cookies).

  • Communication Information: Any messages you send us, such as customer service inquiries or product feedback.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and delivery.

  • Customer Support: To respond to inquiries and provide customer service.

  • Account Management: To create and manage your account with us, if applicable.

  • Payment Processing: To process payments securely and ensure transactions are completed.

  • Improvement of Services: To improve our Website, products, and services based on your feedback and usage.

  • Marketing Communications: To send promotional emails or newsletters, if you have opted in to receive them. You can opt out at any time by clicking the unsubscribe link in the email or by contacting us.

  • Legal Compliance: To comply with legal obligations, such as fraud prevention or responding to legal requests.

3. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance user experience, analyze trends, and gather information about how visitors use our site. Cookies are small files stored on your device that allow us to recognize your preferences, customize content, and ensure that your shopping experience is smooth.

  • You can control cookie settings in your browser, but disabling cookies may affect certain features or functionality on our Website.

  • For more information, please refer to our [Cookie Policy] (if applicable).

4. How We Protect Your Information

We are committed to protecting your personal information and take reasonable measures to prevent unauthorized access, disclosure, alteration, or destruction of your data. These measures include:

  • Secure Payment Processing: We use secure payment gateways for processing financial transactions, and we do not store full payment details on our systems.

  • Encryption: Sensitive data (e.g., payment information) is transmitted over encrypted channels (e.g., SSL encryption).

  • Access Control: Only authorized personnel have access to personal data, and we ensure that they adhere to strict confidentiality agreements.

While we take all reasonable steps to protect your information, please note that no method of online transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your data in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist with processing orders, payments, deliveries, and email communications. These providers are obligated to use your information only to perform services on our behalf.

  • Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to subpoenas or law enforcement requests, or to protect our rights, property, and safety.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner, but we will notify you via email or prominent notice on our Website before any such transfer occurs.

6. Your Rights and Choices

Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request corrections to any inaccurate or incomplete personal data we hold.

  • Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.

  • Restriction of Processing: You can request that we restrict the processing of your personal data under certain conditions.

  • Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

  • Opt-out of Marketing: You can unsubscribe from marketing communications by clicking the unsubscribe link in emails or by contacting us directly.

  • Withdraw Consent: If we rely on your consent for processing personal data, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at [Insert Contact Email]. We will respond to your request as soon as possible and in accordance with applicable law.

7. Children's Privacy

Our Website is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete that information.

8. International Transfers

Your personal information may be transferred and stored on servers located outside of the European Economic Area (EEA), depending on where our service providers operate. If your data is transferred outside the EEA, we will take all necessary steps to ensure that your personal information is protected in accordance with this Privacy Policy and applicable data protection laws.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on our Website with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.